Practice Management

Customer Service & Technical Staff Training

With decades of experience in teaching technical skills in all leading modalities, our goals of training are to develop: technical and clinical knowledge, employee awareness of customer expectations, and problem-solving skills to respond to customer service related issues.

Optimal Staff Training encourages positive changes in employee attitudes and behaviors while developing necessary skills to meet your practice’s goals. Optimal offers recommendations for training development and implementation as well.

Optimal training covers numerous positions throughout your radiology practice, such as:

  • management
  • front-line and reception
  • clinical radiology technologists
  • clinical aids
  • radiation safety and RSO

Contact us to learn about additional training programs we can offer to fit your site’s needs.


Please contact us for testimonials on this OIS Service.